Changes are being faced across numerous sectors but they are perhaps most significant in the organisations first transitioning into the National Disability Insurance Scheme (NDIS). Moving from block funding from
government to a model of funding for individuals based on client choice is a huge shift, requiring:
· An understanding of an organisation’s unit cost of service delivery
· Conversion of that cost into a price for services to be
· Marketing to clients
· Considerations of competitive advantage
· Driving efficiencies in delivery whilst maintaining quality of care.
These are issues that many Not For Profits have not had to consider in the past and many may find it hard as they move into the new NDIS era. Enriching the management team and/or the board may be necessary to drive change. Some organisations have decided that life will be too hard as a stand-alone small player and have undergone merger or amalgamation with larger entities, this in itself being a significant challenge.
Boards need to be considering these issues now in their strategic and business planning.